International Privacy Notice

Savers also operates in Canada and Australia. This Section provides additional information for you if you are one of our international customers from those countries. In general, our Services are built and operated in the same fashion around the world.

You can find specific details about the personal information that we collect about you in the sections titled What information we collect and for what purposes and When and with whom do we share your information of the general Privacy Policy.

LEGAL BASIS

We will only collect and process your personal information as is reasonably necessary for, or directly related to providing our Services to you. Savers relies upon the following legal grounds to process your personal information:

  • Performance of a contract: We may need to collect and use your personal information to enter into a contract with you or provide services that you have requested from us.
  • Consent: Where required by law, we will obtain your explicit consent for collecting and processing of your personal information. In some cases, your use of our Services may constitute implied consent.
  • Legitimate interests: We may use your personal information for our legitimate interests of direct marketing, detecting and preventing fraud as well, maintaining the security of Savers’ network and information systems.
  • Legal matters: We may process your personal information when its collection, use or disclosure is reasonably necessary for the establishment, exercise or defense of a legal or equitable claim.

Note that in Canada, we rely on your consent to process your personal information, unless otherwise permitted under applicable laws. When applicable law requires your express consent, you will be asked to grant Savers the right to access and process your personal information in accordance with the identified purposes. In some cases, your consent may be implied, meaning that your agreement is assumed based on your action or inaction at the point of processing your personal data.

You always have the right to withdraw your consent. However, withdrawing your consent may result in your ability to access the Services or the performance of the Services that rely upon your personal information. Please Contact Us to exercise your right to withdraw your consent.

CROSS-BORDER TRANSFER

Savers operates the majority of its infrastructure and business in the United States. This means that your personal information will be stored and accessed in the United States where our data centers and corporate offices are located. As a result, when your personal information is used or stored in a jurisdiction other than where you reside, it may be subject to the law of this foreign jurisdiction, including any law permitting or requiring disclosure of the information to the government, government agencies, courts, and law enforcement in that jurisdiction. Your personal information may also be stored in a multi-tenant cloud environment hosted by our service providers.

COMPLAINTS

Finally, you have the right to raise a complaint with Savers or the appropriate data protection authority of your country of residence if you feel that Savers’ processing of your personal information violates your individual rights, is not in line with this International Privacy Notice or violates the privacy principals, laws or regulations of your country of residence.

  • You can contact Savers’ data protection officer by using the information provided under Contact Us. We will promptly investigate any complaint and will respond within the timeframes required in applicable laws.
  • If you are a resident of Australia, you can contact your data protection authority through the information provided in this link. You can view the Australian Privacy Principles through this link.
  • If you are a resident of Canada, you can contact your data protection authority through the information provided in this link.

CHANGES

Savers may update this International Privacy Notice at any point. We will provide you notice if and when we do.

CONTACT US

Canadian consumers, please contact Savers with any questions or to inquire about or submit a request relating to data rights, you can contact us by:

Our privacy officer can be contacted through the below:

Australia consumers may also contact our corporate office at:

  • Savers Australia Corporate Office: 330 Sydney Road, Brunswick, Victoria, AU 3056
  • Telephone: +03 93812800